Guide

Ordering 2 OnlineA Comprehensive Guide

Ordering 2 Online has become one of the most popular online ordering systems, providing restaurants and food businesses with a platform to receive orders on the go and get paid quickly and securely. Here's everything you need to know about this comprehensive online ordering platform.

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Receive orders on the go

Ordering 2 Online is designed for any device, whether a desktop, tablet, or mobile

Customers can place their orders quickly and easily without leaving your website, as the platform is embedded into your website

The user-friendly interface makes it easier for customers to find what they're looking for and place an order quickly

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Get Paid the Way You Want

Customers can pay with cash, credit card, or both

You can also use your payment gateway to get paid

Ordering 2 Online allows for quick and secure payment processing, ensuring your business receives payment promptly

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Postal Code System

The platform has a postal code system that allows customers to add their postal code to their address cards

Restaurants also have a postal code, which allows Ordering 2 Online to compare the user's postcode with the restaurant's postcode using Google to identify whether the user is eligible for delivery

This is especially useful for restaurants that have a maximum distance limit set for delivery

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Zone based delivery pricing

Ordering 2 Online allows restaurants to choose whether to provide delivery, collection, or both

You can set different delivery charges or minimum orders for certain delivery zones

This provides greater flexibility in managing delivery services and can help to increase revenue

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Multiple Notifications

Ordering 2 Online makes it easy to notify staff of incoming orders, ensuring no order is missed

Notifications can be sent to both the restaurant and the customer, keeping everyone informed about the status of their order or reservation

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Multiple Menu Options

Ordering 2 Online allows restaurants to group items into categories such as "Soft Drinks," "Lunch," or "Dinner"

This makes it easier for customers to find what they're looking for and place an order quickly and easily

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Wave Points System

Ordering 2 Online also has a wave points system that allows customers to earn points when they make an order

These points can then be used to order again in the future

This feature is optional and can be enabled or disabled by the restaurant. Customers can also apply coupons if the restaurant provides any

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Customer Insights & Database

Ordering 2 Online allows you to build your customer database with ease

The platform's dashboard provides insights into your best customers, most popular products, and who has placed the highest orders

The platform stores data that can be easily accessed from the admin panel

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Payment Processors

Ordering 2 Online seamlessly integrates with Stripe and PaymentSense

This enables you to offer the payment services that make the most sense for your business and your customers

Quick and secure payment processing ensures that your business receives payment promptly